Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Medika Web ("we") collects, uses, and protects your personal information when you visit our site or contact us. We are the data controller under GDPR and a "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: via the contact form, we collect your name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
We do not use tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent/contract steps — when you contact us.
- Legitimate interests — to run our site and respond to enquiries.
- Legal obligation — where required by law.
4. Who we share data with
We use trusted providers who process data on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails to us.
- Google — web font delivery (Google Fonts).
- Cal.com — scheduling (when you open the calendar).
We do not sell or share data for behavioral advertising.
5. International transfers
We’re EU-based but serve US clients; data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form data is kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA/UK, you may access, correct, erase, restrict, or object to processing, and lodge complaints.
8. Your rights (California — CCPA/CPRA)
California residents: you can request data details, deletion, corrections, or opt out of "sale"/"sharing." We do not sell/share data and won’t discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Medika Web — info@medikaweb.com